Privacy Policy

Last Updated On 04-Feb-2025
Effective Date 04-Feb-2025

This Privacy Policy describes the policies of EV Warehouse LLC, 1968 S Coast Hwy #639, California 92651, United States of America (the), email: [email protected], phone: 18883996916 on the collection, use and disclosure of your information that we collect when you use our website ( https://ev-chargers.com ). (the “Service”). By accessing or using the Service, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service.

We may modify this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy on the Service. The revised Policy will be effective 180 days from when the revised Policy is posted in the Service and your continued access or use of the Service after such time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page.

Information We Collect

We may collect personal information, including but not limited to:

• Name, email address, phone number, and billing/shipping address.
• Payment information (credit card details, PayPal account, etc.).
• Order history and preferences.
• Communication preferences (such as opting in/out of marketing communications).
• Device and browsing information (IP address, browser type, referring/exit pages, etc.).
• Other information provided voluntarily by users

Use of Collected Information

We may use the collected information for the following purposes:

• Process and fulfill orders, including shipping and payment.
• Provide customer support and respond to inquiries.
• Personalize user experience and improve our website and services.
• Send promotional emails, newsletters, and marketing materials (you may opt out at any time).
• Conduct research, analytics, and business reporting.
• Prevent fraud, enforce legal obligations, and protect the rights and safety of users.

Information Sharing

We may share personal information with third parties in the following situations:

• Service providers: We may engage trusted third-party companies to perform functions essential to our operations, such as shipping, payment processing, and marketing. These service providers have access to the necessary personal information but are bound by confidentiality agreements.
  
• Legal compliance: We may disclose personal information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
• Business transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you via email or prominent notice on our website in such circumstances.

Retention Of Your Information

We will retain your personal information with us for 90 days to 2 years after user accounts remain idle or for as long as we need it to fulfill the purposes for which it was collected as detailed in this Privacy Policy. We may need to retain certain information for longer periods such as record-keeping / reporting in accordance with applicable law or for other legitimate reasons like enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely.

Cookies and Tracking Technologies

 We use cookies and similar tracking technologies to enhance user experience, analyze trends, administer the website, track user movements, and gather demographic information. You can control cookies through your browser settings, but please note that disabling cookies may impact certain features of our website.

Your Rights

Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at [email protected]. We will respond to your request in accordance with applicable law.

Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.

 

Cookies Etc.

To learn more about how we use these and your choices in relation to these tracking technologies, please refer to our Cookie Policy.

Data Security

We take reasonable measures to protect the confidentiality, integrity, and availability of personal information. However, no data transmission over the internet or electronic storage system is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware of any such information being provided, we will take immediate steps to delete it from our systems.

Your Rights

Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at [email protected]. We will respond to your request in accordance with applicable law.

Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.

Grievance / Data Protection Officer

If you have any queries or concerns about the processing of your information that is available with us, you may email our Grievance Officer at EV Warehouse LLC, 1968 S Coast Hwy #639, email: [email protected]. We will address your concerns in accordance with applicable law.